Partner with Rentyl Resorts
With Rentyl Resorts as your trusted partner, your company can grow to its full potential without the headache of having to hire different companies or headcounts. We have powerhouse teams of professionals who are experts in their field there to guide your business through each step of the process. Learn below how we can provide for your call center needs.
Call Center Services
Introducing Rentyl Voice, Rentyl Resorts’ knowledgeable and dynamic Call Center. We partner with resort clients to provide Call Center solutions pertaining to sales and customer care needs.
We offer a variety of services that provide your organization with multiple benefits. Our Level Up Services include options that will provide solutions to the ever changing demands associated with offering World Class sales and customer care. Level Up your services with us! We will help you take your organization to the next level.
Services
Level Up 1
Level Up 1 provides a solid foundation for your Inbound Sales & Service Calls.
- Customer Service
- Customer Support
- Scripting
- Sales
- Reservations
- Inbound
- Upsells
- Reporting
- Upgrades
- Promotions
- Problem Resolution
- Guest Complaints
Level Up 2
Level Up 2 includes all the services included in Level Up 1, plus the following Outbound Call Services:
- Pre-Arrival Calls
- Post-Arrival Calls
- Telemarketing
Level Up 3
Level Up 3 services give you added value and includes all the services from Level Up 1 and 2, plus the following:
- PBX
- Email Marketing
- Surveys
- Live Chat
- Chatbot
Case Study — Elite Resort
Approximately 35 keys. Expanded case study details below.
- 42,198 Sales Calls
60,399 Service Calls - 20.84% Conversion
- $1.4 Million Revenue
- 97.7% Service Levels Answered Under 60 Seconds
- Targeted Outbound Campaigns
- Improved Reporting
- Monthly Detailed Invoicing
- Forecasting
- Performance Evaluations
- Quality Metrics
- Extended Hours of Operation
- Operational Collaboration
Expanded Case Study
With Rentyl Resorts’ expert marketing team, this luxury resort in the Florida Keys saw a 281% increase in bookings, a 241% increase in revenue, and a 263% increase in call volume.
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