Our Team

Nick Falcone

Managing Principal

Dan Falcone

Managing Principal

Matt Falcone

Managing Principal

Milagros Alvarado

CRM Manager

Greg Andrulot

Regional Maintenance Manager

Anthony Barbera

Vice President of Sales

Melissa Berrios

Group Sales Manager

Jennifer Bullock

Vice President of Revenue Strategy

Kasey Bussell

Event Manager

Ron Couget

Sales Manager

LoriLynn Cox

Group Sales Manager

Xavier Cruz

Content Manager / Media Specialist

David d’Hemecourt

Service Express Manager

Erin Emanuel

Vacation Specialist

Peter Gillette

Vice President of Operations

Steve Gulotta

Director of Sales

Brian Hicks

Director of Call Center Operations

Danis Jaramillo

Front Office Manager, Encore

Gloria Jasper

Group Sales Manager

Keith Kalm

Contract Sales Manager

Lindsay Lawson

HR Coordinator

Sonja Lezama

Director of Events

Katy Magliozzi

Assistant Brand Manager

Brandon Marrone

Corporate Controller

Stephan Mazza

Director of Operations

Brian McNeil

Operations Manager

Eliseu Miranda

Revenue Manager

Derek Olszewski

Regional Operations Director

Thomas Pagnotta

Director of Purchasing

Michael Parisi

Regional Director of Marketing

Tyler Phillips

Regional Director of Revenue

Chris Poola

Director of New Projects and Onboarding

Sharon L. Rodríguez

Regional Director of Marketing

Maria Rothe

Front Office Manager

Todd Schefstad

Business Analytics Manager

Amar Shah

Director of Content and Creative

Jessica Smith

Senior Event Manager

Laurie Stahl

Director of Human Resources

Mike Westfall

Web Producer

Kee Yu

Director of Rooms